“We spent 5 days at Dolly's. I'd adopt her as my second mom. Great breakfasts, wonderful room with amazing views, and she did too many errands for us to mention. The bus stops right in front. 1 mile from the airport Digby Chick restaurant in town was as good as any restaurant we ate at in Paris-at 1/3 the price. Next time we plan to eat almost every dinner there. (Restaurant tel: 01851 700026)”

“For five out of the past six years, my wife and I have returned to Stornoway, Isle Of Lewis, for The Hebridean Celtic Festival. The quality of the musical offerings, the courtesy and efficiency of the Festival staff and the overall friendliness and goodwill of the islanders have made this our choice for traditional music venues worldwide. Whether it is in the Festival Tent, at the exquisite An Lanntair Arts Center, or just over a friendly pint for a session at McNeill's Pub (our favorite) we have always felt that warm glow that tells you that you have come "home". We plan to travel back to Lewis from The Bronx, New York, for many years to come!”

“We got married in the hotel and the owners and staff really did go the extra mile to make this a special day. The food and wine were amazing, and the rooms and service first rate. Our days there were perfect-thank-you! ”

“Great place to stay! Staff and management all very welcoming and helpful. Stayed overnight for business reasons to present a workshop the next day. Arrived late in the evening. Getting dinner that late was no problem at all, although we were the only ones in the restaurant. Next day everybody was very accommodating and helpful setting up the room for the workshop. Thanks! Will def. return again!”

“I had an excellent experience with the wonderful Harris hotel in Tarbert, Harris, last year when I was guiding a walking holiday based at the hotel. One of my clients (Dutch) became very ill (she was diabetic and had ‘flu) one evening. The hotel helped me call a local GP (early hours of the morning) and after a late night consultation proceeded to nurse the hotel-bound walker over the next few days whilst I continued to monitor her health and keep the other clients happy and walking! Endless free cups of tlc, tea and shortbread helped her speedy recovery and stopped an already serious situation from becoming a trip to hospital and a flight home (or worse). Superb customer service and worthy of my host of the year. ”